Terms and Conditions

Terms & Conditions

Last Updated: September 29, 2026

1. Introduction

Welcome to usaservices.org (the “Website”), operated under the USA Services brand (“USA Services,” “Company,” “we,” “us,” or “our”).

These Terms & Conditions (“Terms”) govern your access to and use of the Website and the services offered through USA Services.

By accessing or using the Website, submitting information, requesting services, or otherwise engaging with USA Services, you acknowledge that you have read, understood, and agreed to these Terms together with our Privacy Policy.

If you do not agree with these Terms, you should not use the Website or our services.

2. Our Services

USA Services is a private service provider offering immigration consultancy and assistance to individuals interested in immigration-related processes and programs.

Depending on the service selected and the individual circumstances of the customer, our services may include:

  • Eligibility assessment and preliminary case review;
  • Assistance with application preparation;
  • Document preparation and review;
  • Guidance regarding required information and documentation;
  • Immigration process-related assistance;
  • Interview preparation and general guidance;
  • Ongoing case-related assistance and follow-up.

The exact scope of services may vary depending on the relevant program, application, service package, individual circumstances, and information provided by the customer.

USA Services reserves the right to determine the appropriate scope and manner of providing its services, subject to applicable law and any specific written agreement entered into with the customer.

3. Independent Private Service

USA Services is a private service provider and is not a governmental organization.

USA Services is not affiliated with, endorsed by, sponsored by, authorized by, or part of the United States Government, the U.S. Department of State, U.S. Citizenship and Immigration Services (USCIS), any U.S. embassy or consulate, or any other governmental authority.

Government immigration programs, forms, information, and certain applications may also be available directly through official government websites.

USA Services provides private consultancy, assistance, document-related services, and process support independently from governmental authorities.

4. No Guarantee of Approval, Selection, or Outcome

USA Services provides consultancy and assistance but does not make or control decisions made by governmental authorities.

Accordingly, USA Services does not guarantee:

  • Selection in any lottery or selection-based program;
  • Eligibility for any specific immigration benefit;
  • Approval of any application, petition, or request;
  • Issuance of a visa, Green Card, residence permit, or other immigration benefit;
  • Scheduling or timing of interviews or appointments;
  • Government processing times;
  • Acceptance of particular documents by governmental authorities; or
  • Any particular decision, result, or outcome.

All decisions concerning eligibility, selection, processing, approval, refusal, interviews, documentation, and issuance of immigration benefits are made solely by the relevant governmental authorities.

5. Government and Program Changes

Immigration laws, regulations, procedures, eligibility requirements, government fees, deadlines, processing times, policies, and programs may change at any time.

Programs may also be modified, delayed, suspended, restricted, or discontinued by governmental authorities.

USA Services has no control over such actions and shall not be responsible for delays, modifications, suspensions, cancellations, refusals, policy changes, or other decisions made by governmental authorities.

6. Customer Responsibilities

Customers are responsible for providing accurate, complete, current, and truthful information.

You agree to provide all information and documentation reasonably required for the provision of our services and to notify USA Services promptly of any material changes to information previously provided.

You are responsible for the authenticity and accuracy of documents and information submitted by you.

USA Services shall not be responsible for delays, refusals, losses, additional requirements, missed opportunities, or other consequences resulting from:

  • Incorrect or incomplete information;
  • False or misleading information;
  • Missing or invalid documents;
  • Failure to provide requested information or documents on time;
  • Failure to respond to communications or requests;
  • Changes in the customer’s personal circumstances; or
  • Information withheld from USA Services.

Customers are responsible for reviewing documents and information provided to them and notifying USA Services promptly if they identify an error or required correction.

7. Cancellations and Refund Requests

Cancellation and refund requests will be reviewed by USA Services based on the individual circumstances of the request, the services already provided or commenced, the applicable service terms, and applicable laws and regulations.

Submission of a cancellation or refund request does not automatically establish eligibility for a full or partial refund.

Where work or services have already commenced or been provided, this may be taken into consideration when evaluating a cancellation or refund request, to the extent permitted by applicable law.

Nothing in these Terms is intended to exclude, restrict, or limit any mandatory consumer rights that cannot legally be excluded or restricted.

8. Website Information and Accuracy

USA Services makes reasonable efforts to maintain accurate and current information on the Website.

However, immigration laws, government procedures, requirements, fees, deadlines, processing times, and policies may change without prior notice.

Information published on the Website is provided for general informational purposes and does not constitute an official statement, decision, or representation by any governmental authority.

USA Services does not warrant that all Website information will always be complete, current, error-free, or applicable to every individual circumstance.

9. General Information and Guidance

The information, explanations, and guidance provided through the Website are intended to provide general information and assist customers in understanding relevant processes, requirements, and available options.

Information provided on the Website does not constitute an official decision, approval, commitment, or representation by any governmental authority.

Requirements, procedures, timelines, and conditions may change depending on the decisions and policies of the relevant authorities.

USA Services provides consultancy, guidance, and process-related assistance but does not control decisions made by governmental authorities and cannot guarantee any particular outcome.

10. Limitation of Liability

To the fullest extent permitted by applicable law, USA Services and its owners, affiliates, directors, officers, employees, representatives, contractors, agents, and service providers shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from or relating to the Website or services.

USA Services shall not be responsible for circumstances outside its reasonable control, including:

  • Decisions or actions of governmental authorities;
  • Changes to immigration laws, policies, or programs;
  • Government processing delays;
  • Embassy or consular decisions;
  • Appointment availability;
  • Government or external system outages;
  • Delays or failures by service providers;
  • Postal, courier, telecommunications, or technical failures; or
  • Circumstances beyond our reasonable control.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

11. Intellectual Property and Brand Protection

The USA Services name, brand identity, Website, logos, graphics, designs, text, content, layouts, visual elements, documents, and other materials made available through the Website are owned by or licensed to USA Services, unless otherwise stated.

Such materials may be protected by copyright, trademark, and other applicable intellectual property laws.

Without prior written authorization from USA Services, you may not:

  • Copy or reproduce substantial Website content;
  • Use the USA Services name or branding in a misleading or unauthorized manner;
  • Copy, imitate, modify, or commercially exploit our logos or brand identity;
  • Represent yourself as USA Services or as acting on behalf of USA Services;
  • Redistribute or commercially exploit proprietary Website materials; or
  • Use our intellectual property in a manner that may create confusion regarding affiliation, sponsorship, or endorsement.

Nothing in these Terms grants any ownership rights or license to the USA Services brand or intellectual property except where expressly authorized in writing.

12. Prohibited Use

You agree not to use the Website or our services for unlawful, fraudulent, abusive, deceptive, or unauthorized purposes.

You may not attempt to interfere with the operation or security of the Website, gain unauthorized access to systems or information, impersonate another person or entity, knowingly submit false information, misuse our services, or use the USA Services brand in an unauthorized or misleading manner.

USA Services reserves the right to restrict or terminate access where misuse or prohibited activity is reasonably suspected, subject to applicable law.

13. Suspension or Termination of Services

USA Services reserves the right, where reasonably necessary and subject to applicable law, to restrict, suspend, or terminate access to the Website or services in cases including:

  • Breach of these Terms;
  • Fraud or suspected fraudulent activity;
  • Submission of false or misleading information;
  • Illegal or abusive activity;
  • Misuse of the Website or services;
  • Threats or abusive conduct toward employees or representatives;
  • Unauthorized use of USA Services intellectual property; or
  • Failure to provide information reasonably required to continue providing the service.

Suspension or termination does not affect rights or obligations that arose before the date of suspension or termination.

14. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless USA Services and its owners, affiliates, directors, officers, employees, representatives, contractors, and agents from claims, liabilities, damages, losses, and reasonable expenses arising from your unlawful use of the Website or services, material violation of these Terms, infringement of third-party rights, or submission of knowingly false, fraudulent, or misleading information.

15. Circumstances Beyond Our Control

USA Services shall not be responsible for any failure or delay in performing its obligations where such failure or delay results from circumstances beyond its reasonable control.

Such circumstances may include governmental actions, regulatory changes, natural disasters, war, civil disturbances, strikes, telecommunications failures, cyber incidents, widespread system outages, epidemics, pandemics, transportation interruptions, or failures of external infrastructure or services.

16. Entire Agreement

These Terms, together with the Privacy Policy and any specific written agreement or service terms applicable to the customer, constitute the agreement governing the use of the Website and applicable services, subject to any mandatory rights under applicable law.

Where specific written service terms agreed with a customer directly conflict with these general Terms, the specific written terms shall apply to the extent of that conflict, unless prohibited by applicable law.

17. Changes to These Terms

USA Services may update or modify these Terms from time to time to reflect changes to our services, Website, business practices, legal requirements, or regulatory obligations.

The latest version will be published on the Website together with the applicable “Last Updated” date.

Where required by applicable law, material changes will be communicated or implemented in accordance with applicable legal requirements.

18. Governing Law and Jurisdiction

These Terms, as well as any matters relating to the use of this Website or our services, will be interpreted and enforced under the applicable laws of the Republic of Cyprus.

If any dispute or legal claim arises in connection with the Website, our services, or these Terms, the matter shall be handled exclusively by the courts having appropriate jurisdiction in the Republic of Cyprus.

19. Contact Us

If you have any questions regarding these Terms & Conditions, the Website, or our services, please contact USA Services using the contact information provided on:

By accessing or using this Website or engaging our services, you acknowledge that you have read and understood these Terms & Conditions and agree to be bound by them, subject to applicable law.