Privacy Policy

Privacy Policy

Last Updated: September 29, 2026

1. Introduction

USA Services (“USA Services,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using usaservices.org (the “Website”) or our services.

This Privacy Policy explains what information we may collect, how we use and protect it, when it may be shared, and the choices and rights available to you.

By using the Website or providing information to us, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect

We may collect personal information that you provide directly to us, including:

  • Full name;
  • Email address and telephone number;
  • Country of residence and contact information;
  • Information submitted through application or contact forms;
  • Information and documents provided in connection with our services;
  • Communications and correspondence with USA Services.

We may also automatically collect certain technical information when you use the Website, such as IP address, browser type, device information, pages visited, referral source, and general Website activity.

3. How We Use Your Information

We may use personal information to:

  • Provide and manage our services;
  • Review inquiries and eligibility-related information;
  • Process and support customer requests;
  • Communicate with customers regarding their inquiries or services;
  • Provide relevant updates and information;
  • Improve the Website and customer experience;
  • Maintain Website security and prevent fraud or misuse;
  • Comply with applicable legal and regulatory requirements;
  • Protect our rights and legitimate business interests.

Where required by applicable law, we will rely on an appropriate legal basis for processing personal information.

4. Sharing of Information

USA Services does not sell personal information.

We may share information where reasonably necessary with trusted service providers that assist us in operating our Website or providing our services, including technology, hosting, communications, analytics, customer management, and other operational providers.

Information may also be disclosed where required by law, regulation, court order, governmental authority, or where reasonably necessary to protect the rights, security, or legitimate interests of USA Services or others.

Where personal information is transferred internationally, we take reasonable steps to ensure appropriate safeguards are used where required by applicable law.

5. Cookies and Website Technologies

Our Website may use cookies and similar technologies to support Website functionality, understand how visitors use the Website, improve performance, and measure marketing or advertising activities.

Where required, visitors will be provided with appropriate choices regarding non-essential cookies.

Browser settings may also allow you to control or delete certain cookies.

6. Data Security

We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic transmission, or data storage system can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing our services, maintaining appropriate business records, resolving disputes, and complying with applicable legal or regulatory obligations.

When information is no longer reasonably required, it may be securely deleted or anonymized in accordance with our data retention practices and applicable law.

8. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have the right to:

  • Request access to personal information we hold about you;
  • Request correction of inaccurate or incomplete information;
  • Request deletion of personal information in certain circumstances;
  • Request restriction of certain processing;
  • Object to certain uses of your information;
  • Request portability of your information where applicable;
  • Withdraw consent where processing is based on consent.

Certain rights may be subject to legal exceptions or limitations.

Requests concerning personal information may be submitted through the contact information available on our Website.

9. Marketing Communications

Where permitted by applicable law, USA Services may use contact information to send relevant service information, updates, or promotional communications.

You may opt out of marketing communications at any time by using an unsubscribe option where available or by contacting us.

Opting out of marketing communications does not prevent us from sending communications that are reasonably necessary in connection with services you have requested.

10. Third-Party Services

Our Website may use or connect with third-party services such as analytics, communication, advertising, or technology providers.

These providers may process certain information according to their own privacy practices and applicable contractual or legal requirements.

USA Services is not responsible for the privacy practices of independent third-party websites that you choose to visit.

11. Children's Privacy

Our Website and services are not intended to be used independently by children who are not legally permitted to provide consent under applicable law.

Where information relating to minors is required as part of a family or immigration-related process, such information should be provided by or with the authorization of a parent, legal guardian, or other authorized person, as applicable.

12. Changes to This Privacy Policy

USA Services may update this Privacy Policy from time to time to reflect changes in our Website, services, business practices, or applicable legal requirements.

The latest version will be published on this page with an updated “Last Updated” date.

13. Contact Us

If you have questions regarding this Privacy Policy, wish to exercise applicable privacy rights, or have concerns regarding the handling of your personal information, please contact USA Services using the contact information provided on: